Southern Cross Health Society Easy-claim – easy electronic claiming with no claim forms

southern-cross-easy-claimWhite Smile Dental is pleased to offer Easy-claim for Southern Cross members. Southern Cross members can present their Member card at the counter and if your plan covers the treatment and the treatment qualifies, Southern Cross will reimburse the claim directly. All you need to do is pay any contribution you are responsible for. This means no more filling out claim forms or waiting for refunds.^

For a limited time – all Southern Cross members will receive a 10% discount* off all treatments here!



Southern Cross members can use Easy-claim for dental treatment if:

• your policy has a dental and hygienist benefit and the treatment you receive qualifies for cover under that benefit. Nonessential treatments such as whitening are not covered (refer to your policy document or call Southern Cross for details)

• you have sufficient benefit left on your policy to cover the charges.

Presenting your Southern Cross Member card is the easiest way to make an Easy-claim, but if you do forget your card on the day we can use your full name and date of birth to find your details.

This depends on what policy you have and how much benefit you have left on your policy. You may be required to pay a portion of the total charges at the time of payment and in some cases you will have to pay the total bill.

If you have any questions regarding your Southern Cross policy including whether you are entitled to dental coverage, please call Southern Cross directly on 0800 800 181.


* Southern Cross 10% Discount – Terms and Conditions
  • This offer starts on 1 February 2015 and ends on 31 December 2016
  • White Smile Dental appointments are limited and must take place by 20 December 2016
  • A Soutern Cross Acceptance Certificate or Membership Card must be presented at the appointment.
  • The 10% discount cannot be combined with any other White Smile Dental offer.
  • The 10% discount will not be applied retrospectively by White Smile Dental.
  • Full payment for the dental treatment is due to White Smile Dental at time of service.
^ Conditions of Southern Cross Health Society Easy-claim: Your Member card is an accepted means of identification to electronically claim for qualifying healthcare products and services at selected health service providers. When you claim electronically for eligible healthcare services for yourself (or anyone else named on the policy) Southern Cross Medical Care Society deems this to be a claim under your policy, and you authorise Southern Cross Medical Care Society to process the claim in accordance with your policy coverage (or the policy coverage for the other person named on the policy) and pay the selected health service provider direct. The policyholder will receive all communications from Southern Cross Medical Care Society in relation to each electronic claim. At any time, you may advise Southern Cross Medical Care Society that you do not wish to electronically claim.